Privacy Policy 

Your privacy is important. Please see below the privacy policy for valeriecounselling.com which describes what information is collected, how it is used, and with whom it is shared. 

 

 

What type of information is collected?

 

  • Information that you enter on the website or provide in any other way in association with the website and the business.

  • The Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

  • Software tools may be used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

  • Personally identifiable information is also collected (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How information is collected

 

When you conduct a transaction on our website, as part of the process, the personal information you give us is collected such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why the information is collected

 

Non-personal and Personal Information is collected for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To comply with any applicable laws and regulations.

 

How personal information is stored, used, shared and disclosed

 

Valeriecounselling.com is hosted on the Wix.com platform. Wix.com provides the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Methods of communication with site visitors 

 

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

 

How are cookies and other tracking tools used?

 

Cookies are implemented in every site built by Wix. See the which cookies Wix implements on Wix sites.

 

How you can withdraw your consent 

 

If you don’t want your data processed anymore, please contact me at info@valeriecounselling.com.

 

Privacy policy updates 

 

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

 

Questions and contact information 

 

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at info@valeriecounselling.com.

Valerie Muzelenga|Relationships counsellor and trainer 

London, United Kingdom

 

Tel: 07878393230

 

When you contact me on this form you will be subscribed to my mailing list and receive valuable updates. If you don't wish to be subscribed please contact me directly on info@valeriecounselling.com

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